Restore Box Data
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      3. Restore Box Data

      Restore Box file(s)

      Locate the file(s) in the backup archive, choose the snapshot version and select to restore to the same user/ different user.

      Follow the steps to restore Box files

      • Step 1: Log in to SysCloud application using your admin credentials. 

      Locate and select the files

      • Step 2: Click on Archives and select Box from the Backup and Restore drop down. 
        Box naviagting to archives

      • Step 3: Files are part of an user's backup archives. To locate a file, select the account > select the user and then navigate to the users' folders and files. 

      Tips

      • Expand the folders in the left-panel to view all sub-folders.
      • Use the search bar and filters to locate your files quickly.
      • By default, you will see the latest backup snapshot. To view and restore older snapshots, you can select a date or date range from the snapshot selector. 

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      • Step 4: Select the check boxes to choose the files and click the Restore button. A restore popup will open up with advanced restore options.
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      Advanced restore options

      • Step 5: Choose the user you want to restore the file(s) to. You can restore the file(s) to the owner or to a different user. 

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      • Step 6: Choose the appropriate restore options, add comments on the restore for your reference(optional).

      Restore options

      • Check the Restore with Collaborations option to restore files with the sharing permissions intact.
      • Check overwrite records to overwrite an existing file with the version you are restoring. 
        Check Create a new folder for restore  to restore the file to a new folder. 
        If you do not check either options, the file will be restored to the original folder but as a new file.
      • Check Restore with Comments to restore any box comments attached to a file.

      • Step 7: Finally, select the Restore button to begin the restore.
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      Track the restore progress

      • Step 8: Click the Restore report button in the restore notification to view your restore progress.

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