Restore Box Data
      Back to home
      1. Help Center
      2. Box backup
      3. Restore Box Data

      Restore Box file(s)

      Locate the file(s) in the backup archive, choose the snapshot version and select to restore to the same user/ different user.

      Follow the steps to restore Box files

      • Step 1: Log in to SysCloud application using your admin credentials. 

      Locate and select the files

      • Step 2: Click on Archives and select Box from the Backup and Restore drop down. 
        Box naviagting to archives

      • Step 3: Files are part of an user's backup archives. To locate a file, select the account > select the user and then navigate to the users' folders and files. 

      Tips

      • Expand the folders in the left-panel to view all sub-folders.
      • Use the search bar and filters to locate your files quickly.
      • By default, you will see the latest backup snapshot. To view and restore older snapshots, you can select a date or date range from the snapshot selector. 

        ScreenShot Tool -20240314014154
      • Step 4: Select the check boxes to choose the files and click the Restore button. A restore popup will open up with advanced restore options.
        ScreenShot Tool -20240314014259 (1)

      Advanced restore options

      • Step 5: Choose the user you want to restore the file(s) to. You can restore the file(s) to the owner or to a different user. 

      ScreenShot Tool -20240315031643 (1)

      • Step 6: Choose the appropriate restore options, add comments on the restore for your reference(optional).

      Restore options

      • Check the Restore with Collaborations option to restore files with the sharing permissions intact.
      • Check overwrite records to overwrite an existing file with the version you are restoring. 
        Check Create a new folder for restore  to restore the file to a new folder. 
        If you do not check either options, the file will be restored to the original folder but as a new file.
      • Check Restore with Comments to restore any box comments attached to a file.

      • Step 8: Finally, select the Restore button to begin the restore.
        ScreenShot Tool -20240315031643

      Track the restore progress

      • Step 9: Click the Restore report button in the restore notification to view your restore progress.

      ScreenShot Tool -20240315031945