How do I restore a folder for a user?

The folder restore process is given below for both G Suite and Office 365 users.

1. G Suite:

• Log in to SysCloud Backup Application with your credentials.
• Click “Backup”→“Archive & Restore."

• Click on the username and select “Drive.” Click on the drop-down icon beside “My Drive” and select the folders.

• Click “Restore” and choose “Selected Folder.”

The chosen folders will be restored to the user’s Google Drive.

2. Office 365:

• Log in to SysCloud Backup Application with your credentials.
• Click “Backup”→“Archive & Restore.”
• Click on the username and select “Drive.” Click on the drop-down icon beside “OneDrive” and select the folders.

Click “Restore” and choose “Selected Folder.”

The chosen folders will be restored to the user’s OneDrive.

Note:

• You will receive a default email after completion of the restore process.
• You can restore earlier versions of only files. It cannot be done for an entire account or a specific folder.
• When folders are deleted, they will not be removed from the backup archive – unless you manually delete them from the application. Any new folder added after backup completion will be added to the archive in the next cycle.
• The speed of file or folder restore depends on the size, format, and number of files.