How do I restore a folder for a user?

The folder restore process is given below for both G Suite and Office 365 users.

1. G Suite:

  • Log in to SysCloud Backup Application with your credentials.
  • Click “Backup”→“Archive & Restore."
Select the archive & restore option
  • Click on the username and select “Drive.” Click on the drop-down icon beside “My Drive” and select the folders.
Select required folders to restore
  • Click “Restore” and choose “Selected Folder.”
Click restore and choose selected folder

The chosen folders will be restored to the user’s Google Drive.

2. Office 365:

  • Log in to SysCloud Backup Application with your credentials.
  • Click “Backup”→“Archive & Restore.”
  • Click on the username and select “Drive.” Click on the drop-down icon beside “OneDrive” and select the folders.
Select OneDrive

Click “Restore” and choose “Selected Folder.”

Restore seelected folder

The chosen folders will be restored to the user’s OneDrive.

Note:

  • You will receive a default email after completion of the restore process.
  • You can restore earlier versions of only files. It cannot be done for an entire account or a specific folder.
  • When folders are deleted, they will not be removed from the backup archive – unless you manually delete them from the application. Any new folder added after backup completion will be added to the archive in the next cycle.
  • The speed of file or folder restore depends on the size, format, and number of files.