---
title: "How to restore an entire application: Mail (Outlook), Drive (OneDrive), Contact (People), Calendar, or Sites (SharePoint)?"
description: Follow these steps to restore an entire application’s data from the SysCloud Backup Application:
---

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3. [Restore](https://help.syscloud.com/microsoft-365?hsLang=en#restore)

# How to restore an entire application: Mail (Outlook), Drive (OneDrive), Contact (People), Calendar, or Sites (SharePoint)?

**Follow these steps to restore an entire application’s data from the SysCloud Backup Application:**

**Turbo UI**

**Step 1:**[Log in](https://app3.syscloud.com/)to SysCloud using your admin credentials.  

**Step 2:** Click on “**Archives”** and select “**Microsoft 365”** from the **Side Navigation Panel**.  

![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-13-2026-11-52-10-7563-AM.png?width=670&height=515&name=undefined-Jul-13-2026-11-52-10-7563-AM.png)

**Step 3:** In the **User archives** tab, select the checkbox next to the user whose Microsoft 365 app data you want to restore, and click **Restore**.

![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-13-2026-11-52-11-1085-AM.png?width=670&height=380&name=undefined-Jul-13-2026-11-52-11-1085-AM.png)

**Step 4:** In the **Restore - User level** window, review the supported Microsoft 365 apps available for restore. [To perform a cross-user restore, you can select a different account of the same domain](https://help.syscloud.com/how-to-initiate-a-cross-user-restore-for-microsoft-365?hsLang=en).

Verify the snapshot before proceeding for restore. To change Snapshot please refer to How to do a point-in-time restore in Microsoft 365? 

**Step 5:** Configure restore for each app that SysCloud displays, such as **Calendar**, **Drive**, **Mail**, **Contacts**, and **Teams Chat**.

For **Calendar**, verify the selected snapshot date, select the account from the **Restore to** dropdown, and add an optional comment, if required. Restoring a shared calendar event may trigger email notifications to all attendees.

For **OneDrive**, verify the selected snapshot date, select the account from the **Restore to** dropdown, and choose the required restore options. Select **Restore all share permissions** to restore sharing permissions and select **Create a new folder for restore** to restore the files to a separate restore folder.

For **Outlook**, verify the selected snapshot date, select the account from the **Restore to** dropdown, and select **Restore to custom folder** if you want to restore the emails to a separate restore folder in Outlook.

For **Contacts**, verify the selected snapshot date, select the account from the **Restore to** dropdown, and add an optional comment, if required. Contacts restore does not include folder restore or sharing permission options.

For **Teams Chat**, verify the selected snapshot date, choose whether to restore the chat to **Members of this chat(s)** or **Other users**, and select the required restore option. You can choose **Restore all messages and files**, **Restore only messages**, or **Restore only files**.

**Step 6:** Click **Restore & proceed** to restore the current app and move to the next app. For the final app in the flow, click **Restore & close**. You can view the restore status from **Reports \> Restore report**.

 

![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-13-2026-11-52-10-4809-AM.png?width=670&height=332&name=undefined-Jul-13-2026-11-52-10-4809-AM.png)

To skip restoring a specific app, click **Skip**.

1. When restoring Calendar data, restoring a shared calendar event may trigger email notifications to all attendees.
2. When restoring Teams Chat, due to API limitations 
     1. Each private chat is restored as a new Team with the same name, and files are restored to the Team SharePoint.
     2. Files are restored in their native format.
     3. Messages from guest users cannot be restored.
     4. Teams Chat attachments are stored in OneDrive, so OneDrive must be backed up for all chat participants to restore attachments.
3. Currently this modal does not support restoring SharePoint Sites data and Microsoft Teams Sites data. To restore them please refer to “[How to restore SharePoint Sites from the SysCloud backup archives?](https://help.syscloud.com/how-to-restore-sharepoint-sites-and-microsoft-teams-sites-from-the-syscloud-backup-archives?hsLang=en)” and “[How to restore Microsoft Teams Sites from the SysCloud backup archives?](https://help.syscloud.com/how-to-restore-microsoft-teams-sites-from-the-syscloud-backup-archives?hsLang=en)”.

 

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