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How do I restore a folder for a user?
Follow the steps to restore a folder from a user’s backup archive:
Follow the steps below to restore Google Workspace user archives from the Turbo version of the SysCloud backup application:
Step 1: Log in to SysCloud using your admin credentials.
Step 2: Click on “Archives” and select Google Workspace from the Backup and Restore dropdown. Select an account and domain from the list to view your archives.
Note: You can also search for users, accounts, or domains in the global search bar to make the restore process easier.
Step 3: Navigate to the user archives tab and click on a user name to drill down into their archive.
Step 4: Select the app and select the folder(s) by clicking on the checkbox on the left pane.
Step 5: In the restore pop-up box, select an account to restore the data and click restore.
Note:
- You will receive a confirmation email after completion of the restore process.
- You can restore older versions of files only. Accounts or specific folders cannot be restored to their respective older instances.
- When folders are deleted, they will not be removed from the backup archive – unless you manually delete them from the application. Any new folder added after backup completion will be added to the archive in the next cycle.
- The speed of file or folder restore depends on the size, format, and number of files.