How do I restore groups and group members?

SysCloud provides backup support for users who are part of groups. However, groups themselves are not treated as standalone applications for backup. This means that while user data within a group is backed up, the group structure is not restored as a single entity. Restoration is performed at the individual user level. 

To restore groups and group members in SysCloud, you would typically need to perform a group sync first to ensure that the list of groups from your connected account is up to date. 

To begin the restoration process, ensure that the latest group information is synced. 

Step 1: Perform a Group Sync 

Before restoring any data, verify that the list of groups and their members is up to date: 

1. Click the Settings icon in the SysCloud dashboard. 
2. Select Cloud Connection Center from the dropdown. 
3. Click the pencil icon next to the relevant cloud connection. 
   
   
4. In the Connection Status pop-up, select the account or domains you want to sync. 
5. Click the Sync button and choose Group Sync. 
   
   

This will update the group list and reflect their status (active, suspended, or deleted). 

Step 2: Restore Group Members' Data 

Once the sync is complete: 

• Navigate to the Archives section. 

• Search for and select the users who were part of the group. 

• Restore emails, files, or other supported data types for each user individually.