Why is the restore event taking a long time to complete?

The restore process could be delayed due to various reasons:

  • Large file size
  • If the number of files is more, the restore process will be longer
  • The destination user account (to which you are trying to restore data) could be deleted or suspended
  • Internet connectivity issues


You can check the status of your restore process by following these steps:

  • Click “Backup”→“Reports”→“Restore Report.”
Restore report
  • View the status under the "Progress" section.
Restore status