How to restore a single file in Google Workspace

Follow these steps to restore a single file from the SysCloud Backup Application:

Step 1: Log in to SysCloud using your admin credentials.

Step 2: Click on Archives and select Google Workspace.

Step 3: Select an account from the list to view your archives.

Step 4: Click the App you wish to restore the file from

Step 5: Select the checkbox next to a file and click "Restore"

If the file is inside a folder, drill down further by clicking on the folder name to select a single file.

Step 6: In the restore pop-up box, select the snapshot date and time and select a user to restore the data.

By default, data is restored to the same user from which it was deleted. To perform a cross-user restore, you can select a different account of the same domain. Refer to this article for step by step instructions on how to initiate cross-user restore.
You can restore the selected items to a Shared Drive by choosing the Shared Drive restore option and selecting the destination Shared Drive. For detailed, step-by-step instructions, refer to the article: How to Restore Files from My Drive to a Shared Drive.

Step 7: In the restore pop-up screen select the checkboxes, "Restore all sharing permission" and "Create a new folder for restore" options to restore files with sharing permissions and folder structure intact.

Restore all share permissions: If this checkbox is enabled the collaborator(s) of the original file will have access to the restored file. Please inform collaborator(s) about the new file
Create a new folder for restore: If this checkbox is enabled, the selected files will be restored as a new folder in your cloud application.

Step 8: Add comments to be shown in the Restore Report (optional) and click on Restore to confirm the restore.

Step 9: You can monitor the restore status from Reports > Restore Reports.