How to restore Slack threads using the SysCloud backup application?  


  1.  A message thread feature allows you to reply to or create organized discussions around any Slack channel message or direct messages. 
  2. Due to Slack’s architecture, a thread cannot exist without its channel. If the channel has been deleted, SysCloud will create a channel with the same name and restore the thread. 

Follow the steps below to restore conversation threads in Slack from SysCloud application. 

Step 1: Login to SysCloud application using your admin credentials. 

Step 2: Click on “Archives” and select Slack from the Backup and Restore drop down. 

Step 3: Select your workspace from the list.  

Step 4: Select the channel which contains the conversation thread. 

Step 5: Select the thread(s) to restore the data by clicking the checkbox next to it and click “Restore.” 

Note: Click on the thread to view its contents.  

Step 6: Select the snapshot date and time and select whether to overwrite the threads. 

Note: If selected, all the threads available in the selected channels will be overwritten with the version available in the snapshot. If not selected, the threads will be restored as new threads. 

Step 7: Add comments to be shown in the restore report (optional) and click on “Restore” to confirm the restore.