How do I search for an email/document in the SysCloud backup archives?

Applicable for both Gen 1 and Gen 2 versions.

Choose the app version  Gen 2  |  Gen 1

Gen 2 version

Follow the below steps to search for a file or email in the Gen 2 version of the SysCloud backup application:

  • Step 1: Login to the SysCloud backup application using your admin credentials.
  • Step 2: Navigate to Backup -> Archives & Restore.

    1. Backup - Archives and Restore0
  • Step 3: Click on the user whose mail or file that needs to be searched for. 

    2. Click on the user0-1
  • Step 4: In the user archives, select the required app.

    3. Select the app0
  • Step 5: You can filter emails/files based on the folder in which they are contained. You can also search based on granular search filters such as Subject, From, To, Cc, Bcc, Label, Sent or Received Date (for Gmail) and Document name, Document ID, Folder Name, Modified date, Shared with me/Owned by me (For Google Drive).

    4. Search for a folder0
     5. Granular seach filters0

Gen 1 version

Follow the below steps to search for a file/email in the Gen 1 version of the SysCloud backup application:

  1. Log in to SysCloud with your account credentials.
  2. Click “Backup”→“Archive & Restore.”

    Archive and Restore-1
  3. Locate the user and click on the application to view the user’s backup archive.

    Locate the user
  4. Locate the file by entering the name of the file in the search bar.

    filter the files