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Office 365 Backup & Restore – Admin FAQ
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Office 365 Backup & Restore – End-User FAQ
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Product Updates
What are the types of roles and their access levels on the SysCloud Backup Application?
We have 3 roles for backup:
1. Super Administrator – Full Access
- Restore backup data to the same user account or a different account
- Export data to PST
- Preview the email archives
2. Administrator – Read-Only Access
- Restore backup data into the same user account
- Cannot export data
- Cannot preview the email archives
3. Personal – Individual User Access
- Restore only their account data
- Export only their account data
- Preview the email archives
- Cannot view/restore/export other users’ archives
Here’s how you can set the roles:
- Click “Setup”→“Manage Admin Roles.”
- Click the vertical ellipsis icon under the “Actions” section for a system role and click “Edit.”
- Check the names of the users and click “UPDATE ROLE” to assign roles.
Note:
- You can search for a user using the search bar on the top of the user list page.
- You can click on a username under the “Members” section to assign access levels or remove them from the administrator list.
- You can also create a custom admin role (for security and compliance) by clicking “+ ADD SECURITY ROLE” and selecting the domain, users, and policies.