What is SharePoint sync and how do I initiate it?

Performing a SharePoint sync gets the list of SharePoint Sites from your connected Microsoft 365 account. SharePoint sync is required for successful backup job creation.   

  1. By default, SysCloud automatically performs SharePoint sync once every 24 hours. 
  2. If you have added a new SharePoint Site to your account, you would need to sync the list of Sites before job creation. Only then you’ll be able to add them to the backup job. 

Follow the steps below to initiate a SharePoint sync: 

Step 1: Navigate to the Settings icon and click “Cloud Connection Center” from the dropdown menu. 

Step 2: In the Cloud Connection Center, click the pencil icon next to Microsoft 365.

Step 3: In the Connection Status pop-up, select the account for which you want to perform the user sync. Click the "Sync” button and select “SharePoint Sync” to sync the SharePoint Sites in the account.

Note: SharePoint and Teams sync are carried out on an account level regardless of whether you perform it for a specific domain(s).