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  3. Manage subscription (Legacy backup)

Why did my payment fail? What should I do to fix it?

If your payment was not successful, it might have been declined by the bank associated with your credit card.

Try to make the payment once again by re-entering your card details. If it fails again, check with the bank using the payment error information displayed in our application. 

Note: The payment error alert will be displayed in the Credit Card information section of the page after you click “Pay With Your Credit Card.”