--- title: Can I restore my Microsoft 365 data at an item-level using the SysCloud backup application? description: "Yes, you can restore data at an item-level using the SysCloud backup application. To perform an item-level restore, follow the below steps:  Step 1: Log in to SysCloud using your admin credentials.  " --- [Skip to content](https://help.syscloud.com/can-i-restore-my-microsoft-365-data-at-an-item-level-using-the-syscloud-backup-application#main-content) - [English](https://help.syscloud.com/can-i-restore-my-microsoft-365-data-at-an-item-level-using-the-syscloud-backup-application) - [日本語](https://help.syscloud.com/ja/can-i-restore-my-microsoft-365-data-at-an-item-level-using-the-syscloud-backup-application) English Show submenu for translations [Create Ticket](https://help.syscloud.com/kb-tickets/new?hsLang=en) ![Untitled design (1)-Aug-01-2022-12-37-27-80-PM.png\]](https://help.syscloud.com/hs-fs/hubfs/Untitled%20design%20(1)-Aug-01-2022-12-37-27-80-PM.png?height=40&name=Untitled%20design%20(1)-Aug-01-2022-12-37-27-80-PM.png) - [Help Center](https://help.syscloud.com/) - [Go to SysCloud](https://www.syscloud.com/) Open main navigation Close main navigation - [Help Center](https://help.syscloud.com/) - [Go to SysCloud](https://www.syscloud.com/) - - [English](https://help.syscloud.com/can-i-restore-my-microsoft-365-data-at-an-item-level-using-the-syscloud-backup-application) - [日本語](https://help.syscloud.com/ja/can-i-restore-my-microsoft-365-data-at-an-item-level-using-the-syscloud-backup-application) English Show submenu for translations - [Create Ticket](https://help.syscloud.com/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.syscloud.com/?hsLang=en) 2. [Microsoft 365](https://help.syscloud.com/microsoft-365?hsLang=en) 3. [Restore](https://help.syscloud.com/microsoft-365?hsLang=en#restore) # Can I restore my Microsoft 365 data at an item-level using the SysCloud backup application? Yes, you can restore data at an item-level using the SysCloud backup application. To perform an item-level restore, follow the below steps:  **Step 1:** [Log in](https://app3.syscloud.com/free-trial?page=login) to SysCloud using your admin credentials.   **Step 2:** Click on “**Archives”** and select “**Microsoft 365”** from the **Side Navigation Panel**.   ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-09-2026-12-14-16-3596-PM.png?width=903&height=297&name=undefined-Jul-09-2026-12-14-16-3596-PM.png) **Step 3:** Click on the username whose data needs to be restored to reach the users app archive. ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-09-2026-12-14-17-1601-PM.png?width=903&height=288&name=undefined-Jul-09-2026-12-14-17-1601-PM.png) **Step 4:** Click on the App name from which you want to do restore functionality.   ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-09-2026-12-14-17-4901-PM.png?width=903&height=381&name=undefined-Jul-09-2026-12-14-17-4901-PM.png)   **a. OneDrive:**   - If you need to restore specific files or folders from OneDrive, click on “**OneDrive.**” This will take you to the OneDrive archives for the selected user. - Select the file(s) or folder(s) that you need to restore. Click “**Restore**.”  ***Note****: You can either perform a file-level restore or folder-level restore. You cannot restore a file and a folder at the same time.* - Select the snapshot date and time, and the account to restore the data to. By default, data is restored to the same account from which it was deleted. To perform a cross-user restore, you can select a different account of the same domain. - Click the checkbox next to "**Restore all share permissions**” if you want to restore the data with all its sharing permissions intact. If this option is unchecked, the collaborators of the original file will not have access to the restored file. - Click the checkbox next to “**Create a new folder for restore**” if you wish to restore the data to a new folder. If this option is unchecked, the data will be restored to its original location. **b. People** - If you need to restore specific contacts, click on “**People.**” This will take you to the Contact archives for the selected user. - Select the contact(s) or contact folder(s) that you need to restore. Click “**Restore**.” **c. Outlook Mail** - If you need to restore specific emails or labels from Outlook, click on “**Outlook.**” This will take you to the Outlook archives for the selected user. - Select the mail(s) or label(s) that you need to restore. Click “**Restore**.” - To restore deleted mails to a custom label, click the checkbox next to " **Restore to custom folder.**” If this option is unchecked, the selected data will be restored to its original location.   ***Note****: You can either perform a mail-level restore or a label-level restore.* **d. Calendar:** - If you need to restore specific Calendar items, click on “**Calendar.**” This will take you to the Calendar archives for the selected user. - Select the calendar(s) or event(s) that you need to restore. Click “**Restore**.”  ***Note****: You can either perform a calendar-level restore or an event-level restore.* **e. Teams Chat:** - If you need to restore specific Teams Chat items, click on “**Teams Chat.**” This will take you to the Teams Chat archives for the selected user. - Select the Chats or Specific Messages that you need to restore. Click “**Restore**.” **Step 5:** In the Restore window, verify the snapshot date and time, select the restore options, add an optional comment, and **click Restore**. To perform a cross-user restore, you can select a different account of the same domain. You can see the restore progress in the restore reports. To access restore reports, navigate to **Reports -\> Select Restore reports** - [Get started with Turbo backup](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#main-content) - [General](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#general) - [Account creation](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#account-creation) - [Create and configure backup jobs](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#create-and-configure-backup-jobs) - [Connect clouds](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#connect-clouds) - [Configure backup](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#configure-backup) - [Manage archives](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#manage-archives) - [Cloud Connection](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#cloud-connection) - [Notification Center](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#notification-center) - [Settings](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#settings) - [Manage Legacy backup](https://help.syscloud.com/manage-legacy-backup?hsLang=en#main-content) - [General](https://help.syscloud.com/manage-legacy-backup?hsLang=en#general) - [SysCloud application](https://help.syscloud.com/manage-legacy-backup?hsLang=en#syscloud-application) - [Backup archives](https://help.syscloud.com/manage-legacy-backup?hsLang=en#backup-archives) - [Error messages](https://help.syscloud.com/manage-legacy-backup?hsLang=en#error-messages) - [Google Workspace](https://help.syscloud.com/google-workspace?hsLang=en#main-content) - [Setup Google Workspace backup](https://help.syscloud.com/google-workspace?hsLang=en#setup-google-workspace-backup) - [Google Admin Console](https://help.syscloud.com/google-workspace?hsLang=en#google-admin-console) - [Google Chat](https://help.syscloud.com/google-workspace?hsLang=en#google-chat) - [Backup archives](https://help.syscloud.com/google-workspace?hsLang=en#backup-archives) - [Restore](https://help.syscloud.com/google-workspace?hsLang=en#restore) - [Export](https://help.syscloud.com/google-workspace?hsLang=en#export) - [Errors](https://help.syscloud.com/google-workspace?hsLang=en#errors) - [Sync](https://help.syscloud.com/google-workspace?hsLang=en#sync) - [Cloud connection](https://help.syscloud.com/google-workspace?hsLang=en#cloud-connection) - [Google Classroom](https://help.syscloud.com/google-classroom?hsLang=en#main-content) - [Setup Google Classroom backup](https://help.syscloud.com/google-classroom?hsLang=en#setup-google-classroom-backup) - [Backup archives](https://help.syscloud.com/google-classroom?hsLang=en#backup-archives) - [Restore](https://help.syscloud.com/google-classroom?hsLang=en#restore) - [Export](https://help.syscloud.com/google-classroom?hsLang=en#export) - [Microsoft 365](https://help.syscloud.com/microsoft-365?hsLang=en#main-content) - [Setup Microsoft 365 backup](https://help.syscloud.com/microsoft-365?hsLang=en#setup-microsoft-365-backup) - [Backup archives](https://help.syscloud.com/microsoft-365?hsLang=en#backup-archives) - [Restore](https://help.syscloud.com/microsoft-365?hsLang=en#restore) - [Export](https://help.syscloud.com/microsoft-365?hsLang=en#export) - [Errors](https://help.syscloud.com/microsoft-365?hsLang=en#errors) - [Sync](https://help.syscloud.com/microsoft-365?hsLang=en#sync) - [Slack](https://help.syscloud.com/slack?hsLang=en#main-content) - [Setup Slack backup](https://help.syscloud.com/slack?hsLang=en#setup-slack-backup) - [Slack Backup archives](https://help.syscloud.com/slack?hsLang=en#slack-backup-archives) - [Restore Slack data](https://help.syscloud.com/slack?hsLang=en#restore-slack-data) - [Export Slack data](https://help.syscloud.com/slack?hsLang=en#export-slack-data) - [Resolve Slack errors](https://help.syscloud.com/slack?hsLang=en#resolve-slack-errors) - [QuickBooks Online](https://help.syscloud.com/quickbooks-online?hsLang=en#main-content) - [Setup QuickBooks Online backup](https://help.syscloud.com/quickbooks-online?hsLang=en#setup-quickbooks-online-backup) - [Backup archives](https://help.syscloud.com/quickbooks-online?hsLang=en#backup-archives) - [Restore](https://help.syscloud.com/quickbooks-online?hsLang=en#restore) - [Export](https://help.syscloud.com/quickbooks-online?hsLang=en#export) - [Xero](https://help.syscloud.com/xero?hsLang=en#main-content) - [Backup archives](https://help.syscloud.com/xero?hsLang=en#backup-archives) - [Export](https://help.syscloud.com/xero?hsLang=en#export) - [Setup Xero backup](https://help.syscloud.com/xero?hsLang=en#setup-xero-backup) - [HubSpot](https://help.syscloud.com/hubspot?hsLang=en#main-content) - [Setup HubSpot backup](https://help.syscloud.com/hubspot?hsLang=en#setup-hubspot-backup) - [Backup archives](https://help.syscloud.com/hubspot?hsLang=en#backup-archives) - [Restore](https://help.syscloud.com/hubspot?hsLang=en#restore) - [Export](https://help.syscloud.com/hubspot?hsLang=en#export) - [Errors](https://help.syscloud.com/hubspot?hsLang=en#errors) - [Salesforce](https://help.syscloud.com/salesforce?hsLang=en#main-content) - [Setup Salesforce backup](https://help.syscloud.com/salesforce?hsLang=en#setup-salesforce-backup) - [Backup archives](https://help.syscloud.com/salesforce?hsLang=en#backup-archives) - [Restore](https://help.syscloud.com/salesforce?hsLang=en#restore) - [Export](https://help.syscloud.com/salesforce?hsLang=en#export) - [Errors](https://help.syscloud.com/salesforce?hsLang=en#errors) - [Box](https://help.syscloud.com/box?hsLang=en#main-content) - [Setup backup](https://help.syscloud.com/box?hsLang=en#setup-backup) - [Restore Box Data](https://help.syscloud.com/box?hsLang=en#restore-box-data) - [Resolve errors](https://help.syscloud.com/box?hsLang=en#resolve-errors) - [Export](https://help.syscloud.com/box?hsLang=en#export) - [Sky - AI Copilot](https://help.syscloud.com/sky-ai-copilot?hsLang=en) - [Add-ons](https://help.syscloud.com/add-ons?hsLang=en#main-content) - [Turbo backup](https://help.syscloud.com/add-ons?hsLang=en#turbo-backup) - [Advanced ransomware recovery](https://help.syscloud.com/add-ons?hsLang=en#advanced-ransomware-recovery) - [Archiver](https://help.syscloud.com/add-ons?hsLang=en#archiver) - [Data change insights](https://help.syscloud.com/add-ons?hsLang=en#data-change-insights) - [Security & Compliance](https://help.syscloud.com/add-ons?hsLang=en#security-compliance) - [eDiscovery](https://help.syscloud.com/add-ons?hsLang=en#ediscovery) - [Ransomware](https://help.syscloud.com/add-ons?hsLang=en#ransomware) - [Resolve errors](https://help.syscloud.com/add-ons?hsLang=en#resolve-errors) - [Partner Portal](https://help.syscloud.com/partner-portal?hsLang=en#main-content) - [Automated onboarding](https://help.syscloud.com/partner-portal?hsLang=en#automated-onboarding) - [Subscription and payments](https://help.syscloud.com/subscription-and-payments?hsLang=en#main-content) - [Manage subscription (Turbo backup)](https://help.syscloud.com/subscription-and-payments?hsLang=en#manage-subscription-turbo-backup) - [Manage subscription (Legacy backup)](https://help.syscloud.com/subscription-and-payments?hsLang=en#manage-subscription-legacy-backup) - [Manage Licenses (Turbo backup)](https://help.syscloud.com/subscription-and-payments?hsLang=en#manage-licenses-turbo-backup) - [Manage Licenses (Legacy backup)](https://help.syscloud.com/subscription-and-payments?hsLang=en#manage-licenses-legacy-backup) - [Billing FAQs](https://help.syscloud.com/subscription-and-payments?hsLang=en#billing-faqs) - [US sales tax FAQs](https://help.syscloud.com/subscription-and-payments?hsLang=en#us-sales-tax-faqs) - [Manage admin roles](https://help.syscloud.com/manage-admin-roles?hsLang=en#main-content) - [Admin roles (Turbo backup)](https://help.syscloud.com/manage-admin-roles?hsLang=en#admin-roles-turbo-backup) - [Settings](https://help.syscloud.com/settings?hsLang=en#main-content) - [Security](https://help.syscloud.com/settings?hsLang=en#security) - [Manage account](https://help.syscloud.com/settings?hsLang=en#manage-account) - [Manage users](https://help.syscloud.com/settings?hsLang=en#manage-users) - [Manage domains](https://help.syscloud.com/settings?hsLang=en#manage-domains) - [Backup](https://help.syscloud.com/settings?hsLang=en#backup) - [K-12 Security & Compliance](https://help.syscloud.com/k-12-security-compliance?hsLang=en#main-content) - [General](https://help.syscloud.com/k-12-security-compliance?hsLang=en#general) - [Google Workspace security and compliance](https://help.syscloud.com/k-12-security-compliance?hsLang=en#google-workspace-security-and-compliance) - [Microsoft 365 security and compliance](https://help.syscloud.com/k-12-security-compliance?hsLang=en#microsoft-365-security-and-compliance) - [Google Drive Encryption](https://help.syscloud.com/google-drive-encryption?hsLang=en) - [Uncategorized](https://help.syscloud.com/uncategorized?hsLang=en) - [Shopify](https://help.syscloud.com/shopify?hsLang=en#main-content) - [Setup backup](https://help.syscloud.com/shopify?hsLang=en#setup-backup) - [Restore](https://help.syscloud.com/shopify?hsLang=en#restore) - [Export](https://help.syscloud.com/shopify?hsLang=en#export) - [Ransomware](https://help.syscloud.com/ransomware?hsLang=en) - [Cookie consent](https://help.syscloud.com/cookie-consent?hsLang=en) - [Google Admin Console](https://help.syscloud.com/google-admin-console?hsLang=en) - [Microsoft O365](https://help.syscloud.com/microsoft-o365?hsLang=en#main-content) - [Restore](https://help.syscloud.com/microsoft-o365?hsLang=en#restore) - [Export](https://help.syscloud.com/microsoft-o365?hsLang=en#export) - [Backup Archives](https://help.syscloud.com/microsoft-o365?hsLang=en#backup-archives) - [Go to SysCloud](https://www.syscloud.com/) - [Create Ticket](https://www.syscloud.com/support/ticket/) [![Chill listening crop-3](https://help.syscloud.com/hs-fs/hubfs/Syscloud%20logo@2x-100.jpg?width=116&height=24&name=Syscloud%20logo@2x-100.jpg "Chill listening crop-3")](https://www.syscloud.com/) SysCloud Help Center Copyright © 2025, SysCloud Inc.