- Help Center
- Google Workspace
- Backup archives
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Turbo backup vs Legacy backup
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Get started with Turbo backup
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Manage Legacy backup
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Google Workspace
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Google Classroom
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Microsoft 365
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Slack
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QuickBooks Online
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HubSpot
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Salesforce
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Box
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Sky - AI Copilot
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Backup Data Insights
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Partner Portal
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Subscription and payments
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Manage admin roles
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Manage account
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K-12 Security & Compliance
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Google Drive Encryption
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Xero
Why am I not able to back up my Google Drive files?
If you are not able to back up Google Drive, it could be due to these reasons:
- Trial period limitation: If you are a trial user, you will be able to back up only the data created in the previous one month. This is our default setting for trial version users.
- API access: If API access has not been enabled, our application would not be able to perform API requests.
- Data access: If data access has not been enabled, our application cannot back up data.
- Enable backup: Check if backup has been enabled for:
- User
- Organization Unit
- Domain
- Applications
For troubleshooting, read this article.