How can I restore Microsoft Teams data from the SysCloud backup archives?

Follow the steps below to restore Microsoft Teams data from the SysCloud backup application.

You can restore Microsoft Teams data at two levels:

Team level restores

Use team level restore when you want to restore an entire Microsoft Team from the backup archive.

Steps

Step 1: Log in to the SysCloud backup application using your admin credentials.

Step 2: Go to Archives.

Step 3: From the cloud navigation bar on the left, select Microsoft 365.

Step 4: Under Microsoft 365, select Teams.

Step 5: To narrow down the list, either use Search or Filter option.

Step 6: Select the checkbox next to the team you want to restore. Please note that only 1 Team can be selected at a time for restore.

Step 7: Click Restore.

Step 8: In the restore confirmation pop-up, review the selected team.

Step 9: Verify the selected snapshot date. By default, the latest snapshot date appears.

Step 10: For Point-in-time restore, click on the snapshot date to change the snapshot date and time. Click Apply.

Step 11: Add a comment, if required. The comment will be shown in the restore report.

Step 12: Click Restore to confirm the restore.

The selected Microsoft Team will be restored.

You can restore only one team at a time when performing a team level restore.

Item level restores for Teams SharePoint files

Use item level restore when you want to restore files or folders stored in the SharePoint site connected to a Microsoft Teams channel.

Steps

Step 1: Log in to the SysCloud backup application using your admin credentials.

Step 2: Go to Archives.

Step 3: From the cloud navigation bar on the left, select Microsoft 365.

Step 4: Under Microsoft 365, select Teams.

Step 5: Click the team that contains the data you want to restore.

Step 6: In the team archive, go to the SharePoint tab.

Step 7: Browse the SharePoint site files and folders or use search and filters to locate the required data.

Step 8: Select the checkbox next to the file or folder you want to restore.

Step 9: Click Restore.

Step 10: In the restore confirmation pop-up, review the selected item.

Step 11: Verify the selected snapshot date and Site URL.

Step 12: Select the checkbox if you wish to create a new SharePoint site for restore.

Step 13: Add a comment, if required. The comment will be shown in the restore report.

Step 14: Click Restore to confirm the restore.

The selected Teams SharePoint file or folder will be restored.

View restore status

To view the restore progress, go to Reports > Restore report.

The restore report shows the status of the restore action and any comments added during the restore process.

Only Teams SharePoint files and folders can be restored at the item level.
Teams channel data can be exported, but not restored from the item level archive.
If you are restoring Microsoft Teams site files, drill down into the team archive and go to the SharePoint tab to view and restore the SharePoint files connected to the channel.