How can I restore my Microsoft 365 data at a user level from the SysCloud backup archives?

Follow the steps below to restore Microsoft 365 data for an individual user from the SysCloud backup application.

You can restore user-level Microsoft 365 data such as OneDrive, Outlook Mail, Calendar, and Contacts from the user’s backup archive.

Steps

Step 1: Log in to the SysCloud backup application using your admin credentials.

Step 2: Go to Archives.

  

Step 3: From the cloud navigation bar on the left, select Microsoft 365.

  

Step 4: In the User archives tab, select the checkbox next to the user whose Microsoft 365 data you want to restore.

  

Step 5: Click Restore.

  

Step 6: In the Restore - Apps pop-up, review the Microsoft 365 apps available for restore. Each app is restored separately using Restore & proceed. You can click Skip to skip restore for a specific app and move to the next app in the restore flow.

Restore Calendar data

Step 1: In the Calendar restore section, select the required Snapshot Date and time.

  

Step 2: Select the account where the calendar data should be restored. For cross-user restore, select the desired destination user account. By default, the original owner’s account is selected for restore. For more information, read How to initiate a cross-user restore for Microsoft 365?

  

Step 3: Add a comment, if required. The comment will be shown in the restore report.

  

Step 4: Click Restore & proceed to confirm and complete the restore flow.

  

Restore OneDrive data

Step 1: In the OneDrive restore section, select the required Snapshot Date and time. The snapshot date determines the backup version that will be restored.

  

Step 2: Select the account where the OneDrive data should be restored. By default, data is restored to the same account from which it was backed up. To perform a cross-user restore, select a different account from the same domain. For more information, read How to initiate a cross-user restore for Microsoft 365?

  

Step 3: To restore OneDrive data with sharing permissions, select Restore all permissions. If this option is not selected, the collaborators of the original file or folder will not have access to the restored file or folder.

  

Step 4: To restore the selected data into a new folder, select Create a new folder for restore. This option is recommended because it makes the restored files easier to locate and review after the restore is complete.

  

Step 5: If Create a new folder for restore is not selected, the data will be restored to its original OneDrive folder location based on the selected backup snapshot.

Step 6: Add a comment, if required. The comment will be shown in the restore report.

  

Step 7: Click Restore & proceed to start the OneDrive restore and move to the next app.

Restore Mail data

Step 1: In the Mail restore section, select the required Snapshot Date and time.

  

Step 2: Select the account where the mail data should be restored. For cross-user restore, select the desired destination user account. By default, the original owner’s account is selected for restore. For more information, read How to initiate a cross-user restore for Microsoft 365?

 

  

Step 3: To restore deleted mails to a custom folder, select Restore to custom folder. If this option is selected, SysCloud restores the mail data to a custom folder in the selected mailbox.

  

Step 4: If Restore to custom folder is not selected, the selected mail data will be restored to its original mailbox location.

Step 5: Add a comment, if required. The comment will be shown in the restore report.

  

Step 6: Click Restore & proceed to start the Mail restore and move to the next app.

  

Restore Contacts data

Step 1: In the Contacts restore section, select the required Snapshot Date and time.

  

Step 2: Select the account where the contacts should be restored. For cross-user restore, select the desired destination user account. By default, the original owner’s account is selected for restore. For more information, read How to initiate a cross-user restore for Microsoft 365?

  

Step 3: Add a comment, if required. The comment will be shown in the restore report.

  

Step 4: Click Restore & proceed to start the Contacts restore and move to the next app.

  

Restore Teams chat

Step 1: In the Teams chat restore section, select the required Snapshot Date and time.

  

Step 2: Select the account where the Teams data should be restored- either to members of the team’s chat or to any other user for cross-user restore. For more information, read How to initiate a cross-user restore for Microsoft 365?

  

In case, “other user” is selected, choose the users for restore destination.
  

Step 3: Select the restore options:

• Restore all messages and files
• Restore only messages
• Restore only files
    

 

Step 4: Add a comment, if required. The comment will be shown in the restore report.

  

Step 5: Click Restore & close to confirm and complete the restore flow.

  

View restore status

To view the restore progress, go to Reports > Restore report and open the restore report.

The restore report shows the status of the restore action and the comments added during the restore process.