How to back up Teams Private chat for an existing user?

You can add Teams Private Chat to your backup by selecting the application in the jobs.

Follow the steps below to set up a backup for Teams Private Chat using the SysCloud backup application:

Note: Users with an existing Microsoft 365 backup must reconnect their Microsoft 365 account in the Cloud Connection Center to enable Teams Private Chat backup. Click here to learn how to reconnect your account.

Step 1: Log in to your SysCloud backup account.

Step 2: Navigate to “Jobs” on the top menu, and edit an existing backup job to add Teams Private Chat to an already running backup.

Step 3: Navigate to "Define backup job scope", Next, click the edit icon (pencil icon) under Apps to define the apps you want to back up. Here you can select Teams Chat app.

Step 4: Finally, click on "Start backup" to initiate the process.