How to export entire Gmail mailbox for a user?

Follow these steps to export a user’s entire Gmail mailbox from the SysCloud backup application.

Steps

Step 1: Log in to the SysCloud backup application using your credentials.

Step 2: Go to Archives.

Step 3: From the cloud navigation bar on the left, select Google Workspace.

Step 4: Go to the App archives tab.

Step 5: Under Google Workspace app archives list, select Gmail.

Step 6: Select the checkbox next to the user whose Gmail mailbox you want to export.

Step 7: Click Export.

Step 8: In the Export - App pop-up, select the required snapshot date for Point-in-time export.

Step 9: Add a comment, if required. The comment will be shown in the export report.

Step 10: Click Export. The export process will be initiated for the selected user’s Gmail mailbox.

On unzipping the downloaded file, the mails get exported in EML format.

Gmail attachment export formats:

When Gmail data is exported, emails are exported in EML format with attachments intact. Supported attachments are retained in their original format.

Alternatively, the mailbox of a user can also be exported in MBOX or PST format following the below steps:

Step 1: Go to Archives > Google Workspace > Gmail

Step 2: Select the user using the checkbox

Step 3: Click on More > Export As > Export to MBOX or Export To PST

View export status: Go to Reports > Export report to check the export status and download the exported data when it is ready. The download link is available for 7 days. The contents will be downloaded in a zipped file.