How to restore files in Salesforce from the SysCloud backup application?

Follow the steps below to restore Salesforce files from the SysCloud backup application:

Step 1: Log in to SysCloud using your admin credentials.

Step 2: Navigate to Archives from the main dashboard. The Archives tab displays the list of Salesforce organizations available in the backup archive. Select the organization you want to restore the files from.

Step 3: Select the organization you want to restore the file(s) from.

Step 4: Navigate to the “Files” tab.

Step 5: Select the file(s) you want to restore by clicking the checkbox next to the file name.

Step 6: Click “Restore.”

Step 7: In the confirmation dialog box, select the checkbox next to “Restore all levels of child records” if you want to restore all the child records associated with the file. If this is left unchecked, only the selected file(s) and the other mandatory record(s) associated with it (if any) will be restored.

1. Select the checkbox beside “Create new records” if you want the file to be duplicated with a new ID. 
   To learn more, see: What happens if you choose the option "create new record" when restoring Salesforce records using the SysCloud backup application.
2. Select the checkbox beside “Overwrite record(s)” to overwrite the selected file (if unselected, the file will be restored with a new ID). 
   To learn more, see: What happens if I select the "Overwrite record(s)" option when restoring Salesforce records using the SysCloud backup application?
3. Select the checkbox beside “Skip if present in Salesforce” to skip restore if duplicate files are found. 
   To learn more, see: What happens if I choose the "skip if present" option when restoring Salesforce records using the SysCloud backup application?

Step 8: Add comments (if any) to be shown in the restore report, and click the “Restore” button.  iew the restore status in Reports > Restore reports.