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- Create and configure backup jobs
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How to set up Slack backup
Here are the steps to connect and configure Slack workspace(s) backup with SysCloud.
Note: Only the org owner/workspace owner can set up SysCloud’s backup for Slack workspace(s).
- Step 1: Log in to your SysCloud account.
If you are new to SysCloud, start free trial and create an account with SysCloud to setup your backup.
- Step 2: Navigate to "Jobs” and click “Create new backup job”.
- Step 3: Enter a name and description for the new backup job. Click "Next."
- Step 4: Select the radio button corresponding to your Slack subscription and click “Connect and add workspaces.”
Connect your Slack account to the SysCloud backup application based on your subscription here: For Slack Free/Pro/Business+ | For Slack Enterprise Grid
- Step 5: Under Scope, click on "Select" to choose the workspaces to be backed up.
- Step 6: By default, all Slack public channels in a workspace and all the DMs and private channels of admin(s) are backed up. To enable direct message and private channel backups for non-admins', select users to send authorization requests.
To protect the privacy of users' data, Slack restricts access to users' DMs and private channels with a unique user token. Only those with access to the user token are allowed to access the user's Slack data.
Thus, to back up a user's DMs and private channels with SysCloud, a Slack workspace admin requires authorization from the user.
- Step 7: Click on "Select" under Apps to choose the retention type and retention period.
By default, Slack data is retained in the SysCloud backup archives for an unlimited period. To add a custom retention period, uncheck the “ Unlimited” option and enter the custom retention period. Click “ Confirm."
Step 8: Click “Start backup.”