How to set up Slack backup

Here are the steps to connect and configure Slack workspace(s) backup with SysCloud.

Note: Only the org owner/workspace owner can set up SysCloud’s backup for Slack workspace(s).

  • Step 1: Log in to your SysCloud account.
If you are new to SysCloud, start free trial and create an account with SysCloud to setup your backup. 
  • Step 2: Navigate to "Jobs” and click “Create new backup job”.  
  • Step 3: Enter a name and description for the new backup job. Click "Next."
    Name
  • Step 4: Select the radio button corresponding to your Slack subscription and click “Connect and add workspaces.”

Connect your Slack account to the SysCloud backup application based on your subscription here: For Slack Free/Pro/Business+ |  For Slack Enterprise Grid

Connect workspace

  • Step 5: Under Scope, click on "Select" to choose the workspaces to be backed up.Entities
  • Step 6: By default, all Slack public channels in a workspace and all the DMs and private channels of admin(s) are backed up. To enable direct message and private channel backups for non-admins', select users to send authorization requests.

    To protect the privacy of users' data, Slack restricts access to users' DMs and private channels with a unique user token. Only those with access to the user token are allowed to access the user's Slack data.

    Thus, to back up a user's DMs and private channels with SysCloud, a Slack workspace admin requires authorization from the user.

    Users
  • Step 7: Click on "Select" under Apps to choose the retention type and retention period. 
By default, Slack data is retained in the SysCloud backup archives for an unlimited period. To add a custom retention period, uncheck the “ Unlimited” option and enter the custom retention period. Click “ Confirm."

retention period

Step 8: Click “Start backup.”

Start backup-2