How to set up a backup for Slack workspace using the SysCloud backup application?

Note: Only the org owner/workspace owner can set up SysCloud’s backup for Slack workspaces.

Follow the steps below to set up a backup for your Slack workspace using SysCloud backup application:

Step 1: Login to your SysCloud backup account.

Step 2: Navigate to Other Clouds -> Slack Backup

-1
Step 3: Select the radio button corresponding to your Slack subscription – for Free, Pro, Business+, select the first option, and for Enterprise Grid, select the second option.

Click “Connect and add workspaces.”

backup workspace

For Slack Free/Pro/Business+:

Step 4: “Sign into your workspace” modal will open. For Slack Free, Pro, Business+ subscriptions, enter your workspace domain and click “Continue.”

Step 5: Click “Allow” and the SysCloud app will be added to your workspace.

For Slack Enterprise Grid (one workspace):

Step 4: “Sign into your workspace” modal will open. To add only one workspace from your Enterprise Grid, enter your workspace domain and click “Continue.”

Step 5: Click “Allow” and the SysCloud app will be added to your workspace.

For Slack Enterprise Grid (adding all workspaces at the same time):

Step 4: “Sign into your workspace” modal will open. To add all your workspaces at once, enter the enterprise ID (XXXXX.enterprise.slack.com).

Step 5: Click “Allow” and the SysCloud app will be added to your enterprise. However, due to changes in Slack installation, you have to manually add the Slack app to all your workspaces. Open your Slack Enterprise Grid settings, click on “Integrations.

Click on “SysCloud” and add it to the workspaces you want to backup.

Step 6: Choose the workspaces you want to connect. Click “Done.”

add workspace

Step 7: Choose the workspace. SysCloud’s auto-backup is ON for all Slack workspaces by default. Unselect the checkbox next to the Slack workspace to disable auto-backup. If auto-backup is disabled, no channels, user groups, files, or direct messages are backed up automatically.

Choose the retention type.

By default, Slack data is retained in the SysCloud backup archives for an unlimited period. To add a custom retention period, uncheck the unlimited retention period option and add a retention period.

Click on “Confirm.”

Step 8: Click “Start backup.”

Note: All the entities listed (channels, user groups, and admin DMs) are automatically backed up on selecting a workspace.