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How to restore files shared in Slack using the SysCloud backup application?
Note:
- All files stored inside Slack are available as links. Therefore, Syscloud's backup archives cannot show the file. When you restore a file, the link is automatically converted to a file by Slack after the restore.
- Due to Slack’s architecture, a thread cannot exist without its channel. If the channel has been deleted, SysCloud will create a channel with the same name and restore the thread.
Follow the steps below to restore files shared in Slack using SysCloud application:
Step 1: Login to SysCloud application using your admin credentials.
Step 2: Click on “Archives” and select Slack from the Backup and Restore drop down.
Step 3: Select your workspace and select the tab “Workspace Files.”
Note: Slack files are available in Slack conversations. SysCloud makes it easier for the users to search, view, and restore their files with the “Workspace Files” tab.
Step 4: Select the file(s) to be restored by clicking the checkbox next to it and click “Restore.”
Note: To view a file and its contents, click on the file name.
Step 5: Select snapshot date and time; add comments to be shown in the restore report (optional) and click on “Restore” to confirm the restore.