How to restore files shared in Slack using the SysCloud backup application? 

Note:  

1.  All files stored inside Slack are available as links. Therefore, Syscloud's backup archives cannot show the file. When you restore a file, the link is automatically converted to a file by Slack after the restore.
2.  Due to Slack’s architecture, a thread cannot exist without its channel. If the channel has been deleted, SysCloud will create a channel with the same name and restore the thread. 

Follow the steps below to restore files shared in Slack using SysCloud application:  

Step 1: Login to SysCloud application using your admin credentials. 

Step 2: Click on “Archives” and select Slack from the Backup and Restore drop down. 

Step 3: Select your workspace and select the tab “Workspace Files.”  

Note: Slack files are available in Slack conversations. SysCloud makes it easier for the users to search, view, and restore their files with the “Workspace Files” tab. 

Step 4: Select the file(s) to be restored by clicking the checkbox next to it and click “Restore.” 

Note: To view a file and its contents, click on the file name. 

Step 5: Select snapshot date and time; add comments to be shown in the restore report (optional) and click on “Restore” to confirm the restore.