Applicable for both Turbo and Legacy backup versions.
Follow the steps below to restore Gmail data from the Turbo version of the SysCloud backup application:
Step 1: Log in to SysCloud using your admin credentials.
Step 2: Click on Archives and select Gmail from the Backup and Restore dropdown. Select the user account from the list by clicking the checkbox next to the account name and click on Restore.
Note: You can also restore your Gmail data by navigating to the App Archives. Select Gmail in the app archive and then select a user account to restore the Gmail data by clicking the checkbox next to the username and click on Restore.
Step 3: In the restore pop-up box, select the snapshot date and time and select an account to restore the data.
Note: By default, data is restored to the same account from which it was deleted. To perform a cross-user restore, you can select a different account of the same domain.
Step 4: Click on the checkbox next to " Restore to custom label” to restore deleted emails to a custom folder. If this option is unchecked, data will be restored to its original location.
Note: When you choose the “Restore to custom label” option, the application will create a default “Restored on (dd-mm-yy)” label in your inbox and restore emails under it.
Step 5: Add comments to be shown in the Restore Report (optional) and click on Restore to confirm the restore.
Follow the steps below to restore the Google Mail data from the Legacy version of the SysCloud backup application:
Step 1: Log in to SysCloud Backup Application with your credentials.
Step 2: Click “Backup”→“Archive & Restore.”
Step 3: Click on a username to see their archived data.
Step 4: Click on the drop-down button in the search bar and search using the properties of the email you want to restore.
Step 5: Selects the emails you want to restore and click on “Restore”.
- Restoring the entire mailbox will not create duplication of emails.
- Follow the same procedure for restoring Office 365 emails. Select the “Mail” app for restoring Outlook data.