SysCloud Application Unable to Access Google Workspace (G Suite)

SysCloud Application Unable to Access Google Workspace

Follow these instructions to resolve the SysCloud application access error:

Step 1: Sign in to the Google Admin console using a super administrator account or an administrator account with the required Service Settings privilege.

Step 2: Go to Apps > Google Workspace Marketplace apps > Apps list.

Step 3: In the Domain Installed Apps list, search for SysCloud Security And Backup and click the app name.

Step 4: In the User access tab, Click View organizational units and groups.

Step 5: Confirm that the SysCloud app is set to ON for the users, organizational units, or groups whose data needs to be backed up.

Step 6: Return to the SysCloud app details page and go to the Data Access section. Review the data access status and the list of OAuth scopes requested by the SysCloud app.

Step 7: If the status is Partially granted, click Grant access to grant all requested permissions for the app.

Step 8: Return to SysCloud and retry the backup.

Check the links below for additional reference.

• Turn apps on or off🔗
• Grant or revoke data access🔗