Resolve errors
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      Target User for File Restoration Not Found

      Unable to find the user to whom the file(s) has to be restored.

      Here's why -

      The targeted user account seems to be deleted or suspended from the Box account. Therefore, SysCloud is unable to perform the restore to the targeted user.

      Resolution:

      • If the targeted user has been deleted from Box account, retry restore to a different Box user.
      • If the targeted user has been suspended from Box account, reactivate the user and retry the restore.
      • Or, manually export the selected files and store them locally.