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Backup & Restore
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K12 Security & Compliance
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SysCloud Application
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G Suite Security & Compliance – End-User FAQ
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G Suite Backup & Restore – Admin FAQ
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G Suite Backup & Restore – End-User FAQ
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Office 365 Security & Compliance – End-User FAQ
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Office 365 Backup & Restore – Admin FAQ
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Office 365 Backup & Restore – End-User FAQ
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US Sales Tax FAQs
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Billing and Payment: FAQs
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Product Updates
I am unable to find Team Drive on the SysCloud Backup Application. What should I do?
If you are unable to find Team Drive data in the backup application, please reach out to your administrator to enable it.
If you are an administrator, follow these steps to enable the Team Drive option for your domain:
- Click “Backup” → “Settings” → “Manage Users.”
- Search for the user, click “Profile,” and then select “MANAGE USER SETTINGS.”
- Toggle the Team Drive to “ON” and click “Save Settings.”
Note: When you enable Team Drive for a user account, it will take about 24 to 36 hours to be activated.
To learn how to restore your Team Drive data, click here.