I am unable to find Team Drive on the SysCloud Backup Application. What should I do?

If you are unable to find Team Drive data in the backup application, please reach out to your administrator to enable it.

If you are an administrator, follow these steps to enable the Team Drive option for your domain:

  1. Click “Backup” → “Settings” → “Manage Users.”

    start backup issue_manage users
  2. Search for the user, click “Profile,” and then select “MANAGE USER SETTINGS.”
  3. Toggle the Team Drive to “ON” and click “Save Settings.”

    Include Team Drive

Note: When you enable Team Drive for a user account, it will take about 24 to 36 hours to be activated.

To learn how to restore your Team Drive data, click here.