Backup archives

Why are calendar events not backed up? How to resolve the issue?

If calendar events are not be backed up, it could be due to any of these reasons:

  1. Application access: For the backup application to function properly, you have to grant third-party access from G Suite/Office 365 and turn on the backup services in the application settings. To learn how to grant access, click here.
  2. Calendar application: If backup service is not enabled for the Calendar application. Follow these steps to switch on backup for the Calendar application:
    1. Log in to SysCloud Backup Application with your credentials.
    2. Click “Backup”→“Settings”→“Backup Settings.”

      Start backup issue_backup settings-1
    3. Toggle the “Calendar” service to “ON” and click “Save Settings” to confirm the action.

      calendar backup_service on
  3. Retention period: If the retention period for Calendar is set for a short period of time, the backed up events might be deleted after the preset time period is over. To learn how to set retention period, click here.