How to setup Box backup?

To backup your Box account(s) with SysCloud, you need to create a backup job where you would connect your Box account(s) with SysCloud, select the Box users you want to backup, and set the retention period.

For customers who onboarded after 12/13/2024  | For customers who onboarded before 12/13/2024

Follow the steps below to create and start a backup job for Microsoft 365:  

Step 1: Log in to the SysCloud backup application using your admin credentials.  

Step 2: Navigate to “Jobs” on the top menu and click on “Create a new backup job.” 

Step 3: Name the backup job and give a description (optional). Click on “Next.” 

Step 4: Click "Connect" against Box. In the side tray that opens, click "Connect and add accounts" (if this is the first Box account you are connecting to) or "Add accounts" (if there are other Box account(s) already connected) which will redirect you to the login pop-up window.  

To know how to connect you Box account to SysCloud, read this article.

Step 5: To define the scope of the backup job, select “Box” from the clouds list, and click on “Select” under Scope.  

Step 5: Select the entities you want to back up by selecting the account and then proceed to select the users to back up.  

 Step 6: Next, click on “Select apps and retention” to define the apps you want to back up. If you want the items retained only for a certain period of time, uncheck the box under “Retention period” and specify the number of days, months or years for which you want the items retained. Click on “Next.”

Step 7: In the next step, you can select add-ons. Configure add-on settings by clicking on “Configure” under “Settings.” 

Step 8: Finally, click “Start backup” to back up your selected scope.

Here are the steps to setup your Box backup:

• Step 1: Log in to your SysCloud account.

If you are new to SysCloud, start free trial and create an account with SysCloud to setup your backup. 

Create Backup Job

• Step 2: Click “Create backup job”.  

If you have already created jobs, navigate to "Jobs” from the top menu bar and click “Create new backup job”.  

• Step 3: Enter a name and description for the new backup job. Click "Next."

Connect Box account

• Step 4: Click "Connect" against Box. In the side tray that opens, click "Connect and add accounts" (if this is the first Box account you are connecting to) or "Add accounts" (if there are other Box account(s) already connected) which will redirect you to the login pop-up window.  

Note: If browser pop-ups are disabled, you will get a message asking you to enable the same. Follow these steps to enable browser pop-ups.  

• Step 5: In the pop-up window, log in to the Box account you wish to connect to SysCloud. Authorize connection and provide the required permissions.

• Step 6: If the installation is successful, you will see a popup in the app screen requesting confirmation for connection. Click "Add account" to enable backup for the selected account. This will connect your Box account to the SysCloud backup application and Box user sync will begin. 

Configure backup scope and settings

• Step 7: Select the checkbox against Box. Click "Select"/pencil icon under scope column. 
  
• Step 8: In the entities popup, select the Box account you want to backup or switch to the Users tab to select specific users in the account. Click Confirm.

• Step 9: To set the retention period for your backup archives, click on the "Select"/pencil icon under the App column.
  
• Step 10: By default, Box data is retained in the SysCloud backup archives for an unlimited period. To add a custom retention period, uncheck the Unlimited option and enter the custom retention period. Click Confirm.
• Step 11: Finally, click Start Backup to create your Box backup.