Microsoft 365
Learn how to setup backup, restore, and export your Microsoft 365 data using the SysCloud backup application.
Setup Microsoft 365 backup
- How to connect Microsoft 365 account to the SysCloud backup application?
- How to backup Microsoft 365 using Groups in the SysCloud application?
- What permissions does SysCloud need to back up your Microsoft 365 account?
- How can I reconnect or re-authenticate my Microsoft 365 account?
- How do I log in to the SysCloud Backup and Security Application?
- How to add scopes to the SysCloud application?
Backup archives
- How to back up Teams Chat?
- How to perfom a manual on-demand backup for Microsoft 365?
- How to back up Teams Private chat for an existing user?
- How to Backup SharePoint Sites (Communication and Team Sites) and Microsoft Teams Sites in SysCloud?
- How to enable the image backup for OneDrive in the SysCloud application for multiple domains?
- How to enable the image backup for OneDrive in the SysCloud application for a single user?
- How do I view the folders in my or OneDrive application’s backup archive?
- How to enable backup for video and audio files?
- How do I filter the People, Calendar, or SharePoint data in the backup archives?
- How to access the backup archive data?
- What are the Microsoft 365 Applications that can be backed up using SysCloud?
- Why OneNote backups are paused and how to resume them?
- What types of Sharepoint Sites are backed up by SysCloud?
- Why are some SharePoint Sites & Teams missing from the Backup Apps menu?
Restore
- How to restore Teams Chat data?
- How to restore a single file?
- How to restore SharePoint Sites and Microsoft Teams Sites from the SysCloud backup archives?
- How to restore to a specific folder location?
- How to restore an entire application: Mail (Outlook), Drive (OneDrive), Contact (People), Calendar, or Sites (SharePoint)?
- How to restore with sharing permissions and folder structure?
- How do I restore a folder for a user?
- How to do a point-in-time restore?
- How to restore a folder?
- How to restore multiple files?
- How to restore a specific version of a OneDrive document?
- Why did my restore get stuck? What should I do to fix restore failure?
- What items are included in MS365 account restores?
- When I restore OneDrive data, it has a checkbox to create a new folder for restoring the files. Is this a recommended process?
- How do I restore a OneDrive file along with its revision history?
- How can I restore my Outlook data from the SysCloud backup archives?
- How can I restore my Microsoft 365 data at a user level from the SysCloud backup archives?
- Can I restore my Microsoft 365 data at an item-level using the SysCloud backup application?
- How can I restore Microsoft Teams data from the SysCloud backup archives?
- How can I restore my OneDrive data from the SysCloud backup archives?
- How can I restore Microsoft SharePoint data from the SysCloud backup archives?
- How can I restore my Microsoft 365 People data from the SysCloud backup archives?
- How can I restore my Microsoft 365 Calendar data from the SysCloud backup archives?
- Why is the restore process taking a long time to complete?
- How to do bulk user restore using the CSV upload option?
- Why are the restored calendar events missing?
- How to restore to the original location of the file/folder?
Export
- How to export multiple files?
- How to export Teams Chat data?
- How to export a folder?
- How to export a single file?
- How to export a specific version of a OneDrive Document?
- How to export my entire account?
- How to export the entire service: Mail (Outlook), Drive (OneDrive), Contact (People), Calendar, or Sites (SharePoint)?
- How to export Microsoft 365 People?
- How to export OneDrive files?
- How to export the entire Microsoft 365 People list for a user?
- How to export SharePoint files?
- How to export Teams channel files from the SysCloud backup application?
- Why am I not able to download my email export as a .pst file?
- How to export a Team’s channel(s) from the SysCloud backup application?
- How to export the entire Outlook account for a user?
- How do I import the exported OneDrive data?
- I am not able to find the download link to export emails. What should I do?
- How to export Teams channel threads from the SysCloud backup application?
- How to export the entire OneDrive account for a user?
- How to export with folder structure?
- How to export Outlook emails?
- How to export an entire Team from the SysCloud backup application?
- How to export an entire SharePoint site?
- How to export the entire Outlook Calendar for a user?
- How to export Outlook Calendar?
Errors
- Can't Restore Read-only Calendar
- What are the common restore errors and resolutions in Teams Chat Backup?
- What are the limitations of Teams Chat backup with SysCloud?
- How to resolve the error "Destination user not active in Microsoft 365"?
- What should I do when I see a “502 server error” on the SysCloud login page?